Privacy Policy

1. Who we are

This website is operated under the Redsand Real Estate brand by R S R E CAPITAL REAL ESTATE L.L.C, a Dubai-based real estate brokerage.

Licence No.: 1609064

Register No.: 2824970

Business activity: Real Estate Buying & Selling Brokerage

This Privacy Policy explains how we collect, use and protect personal information when you use our website, contact us or enquire about properties and related real estate services.

2. Information we collect

We may collect information that you provide directly to us, including your:

• name;
• email address;
• telephone number;
• preferred contact method;
• enquiry or message;
• property, development or other real estate interests;
• referral or partner code;
• marketing preferences.

We may also collect limited technical and attribution information, such as the page from which an enquiry was submitted, campaign parameters and information required to operate and secure the website.

If you proceed with a property transaction or brokerage relationship, we may collect additional identification, transaction or compliance information where required by applicable law.

3. How we use your information

We may use personal information to:

• respond to enquiries and provide requested property information;
• communicate with you about properties, developments and brokerage services;
• manage leads and client relationships;
• record referral and marketing attribution;
• send property or market updates where you have agreed to receive them;
• operate, secure and improve our website and services;
• comply with legal, regulatory and professional obligations.

We do not sell personal information.

4. Sharing of information

We may share personal information where reasonably necessary with:

• authorised Redsand staff and advisors;
• property developers, sellers, owners or other parties relevant to an enquiry or transaction;
• technology, hosting, communications and security service providers;
• professional advisers, regulators or governmental authorities where required by law.

Some service providers may process information outside the United Arab Emirates. Where applicable, we take appropriate steps to protect personal information in accordance with applicable law.

5. Marketing communications

We may send marketing communications where you have agreed to receive them or where otherwise permitted by applicable law.

You may unsubscribe or withdraw your marketing consent at any time. This will not prevent us from responding to an enquiry you have made or communicating with you where otherwise necessary.

6. Cookies and website technologies

The website may use cookies and similar technologies required for its operation, functionality and security.

If optional analytics or marketing technologies are used, appropriate information and choices will be provided where required.

7. Data retention and security

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, our client relationship, applicable legal or regulatory requirements, and the establishment or defence of legal claims.

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss or disclosure.

8. Your rights

Subject to applicable UAE law, you may have rights in relation to your personal information, including rights to request access, correction, deletion, restriction or transfer of your information, and to withdraw consent where processing is based on consent.

Requests may be sent to info@redsandgcc.com or submitted through our Contact page.

9. Third-party websites

Our website may contain links to websites operated by developers, service providers or other third parties.

Their privacy practices are governed by their own policies, and Redsand is not responsible for those practices.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will be published on this page with its effective date.

11. Contact

For questions about this Privacy Policy or how we handle personal information, contact:

R S R E CAPITAL REAL ESTATE L.L.C

Email: info@redsandgcc.com

You may also contact us through the Redsand website Contact page.